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Are the help articles here applicable to your unmanaged, or other hosting services?
No.The help articles in this category only refers to the platform itself, and for the usage on it. For help articles on other services we provide, refer to...
Written by Crioshavyn Support
Last update: tirsdag, nov 02, 2021What is the currency used for this platform?
US Dollars (USD).
Written by Crioshavyn Support
Last update: torsdag, okt 28, 2021Is there a guarantee that all sites will function properly on your platform, and its servers?
We only provide assurance for 100% WordPress website compatibility using at least the latest version of WordPress core on our platform and servers.For...
Written by Crioshavyn Support
Last update: mandag, nov 01, 2021What are the support hours for this platform?
For this platform, we can assist with your enquiries via tickets and emails during our business hours, Mondays to Fridays, 11 am to 7 pm, Sin
Written by Crioshavyn Support
Last update: onsdag, nov 03, 2021What are the SLAs for standard support?
Everyone that is not on a paid support subscription will have the following SLAs applied for all their email or ticket support/enquiries.Tech
Written by Crioshavyn Support
Last update: tirsdag, nov 02, 2021What are your paid support subscription options?
If you are subscribed to a paid support subscription, you will have the following SLAs applied for all your email or ticket support/enquiries
Written by Crioshavyn Support
Last update: tirsdag, nov 02, 2021Will you be able to do any coding work for us?
No for servers, and for websites.These will be additional charges.
Written by Crioshavyn Support
Last update: torsdag, nov 11, 2021Love your product! Can I share feedback?
Even if you blank out the details of your account, we kindly request that you do not share any of our platform information online on any application,...
Written by Crioshavyn Support
Last update: torsdag, okt 28, 2021
