Pre-sales
For all your questions before you subscribe with us!
What is managed hosting, and what does it include?
We are not going to tell you it is managed hosting, and leave everything up to chance. Nothing for you to guess, or for us to predict (as if we are psychics,...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИIs website migration from our current host to Crioshavyn free?
For a limited period of time, it is a free, and fully handled by Crioshavyn.There are limits to the number of websites that we will move to Crioshavyn, and...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИWhen is website migration not free?
If you are moving a well established website from an existing domain to a new domain at Crioshavyn, we will not move these website(s) for you, for free.This...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИDo you provide free email accounts with hosting?
We will not be able to support moving your emails over to Crioshavyn at this point (if you are using cPanel, webmail, etc for your emails).For security...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИDoes Crioshavyn keep backups of hosted websites?
Yes, we create daily backups of all websites hosted with us.These backups are stored in a separate server and does not consume the storage space inclusive...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИDo subdomain, subfolders, or subdirectories take up a slot for the hosting subscription?
Subdomains: Yes. Except Multisites, that works a little differently.Subfolders, or Subdirectories: No.If you have a high amount of subdomains, or domains,...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИWhere are the data centers for Crioshavyn?
Data centers are available in the following locations:Amsterdam, NetherlandsChicago, USFrankfurt, GermanyHelsinki, FinlandLondon, UKSan Jose, USSingapore
Written by Crioshavyn Support
Last update: % А,% б% д,% ИIs Crioshavyn setup for SEO hosting?
Crioshavyn is not setup for SEO hosting. If you have software requirements for those, please consult your software provider before contacting Crioshavyn's...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИWhat kind of optimisations does Crioshavyn provide?
On the server level, this has been optimised to house a WordPress installation. This is already setup for you, without additional costs, and is included with...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИDo you provide or sell SSL certificates?
We provide a premium SSL free of charge if you are subscribed to our hosting. There is nothing to purchase additionally from your end.And no, it isn't from...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИDoes Crioshavyn provide refunds?
Crioshavyn collects prepayments from you for your subscription. That means you are paying for a month or a year of usage in advance.All subsc
Written by Crioshavyn Support
Last update: % А,% б% д,% ИHow do I start a transfer of my domain to Crioshavyn?
Start the transfer process of your domain to Crioshavyn using the following steps:1. Turn off WHOIS Privacy protection from your domain registrar (GoDaddy,...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИDid Crioshavyn use another name previously?
The domain name that we previously used (from year 2000) was not reflecting the value that we wanted to provide our end customers. No one wanted a rocket or...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИWhat happens if I exceed my bandwidth limit for my Crioshavyn hosting subscription?
Important: This article refers to bandwidth assigned to your hosting account, and is not related the the bandwidth of the content delivery network (CDN)...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИWhat happens if I exceed the CDN's bandwidth limit for my Crioshavyn hosting subscription?
Unless you purchased the content delivery network (CDN) from us as a custom quote and separate item, you will not have to worry about the overage charges of...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИDo you offer CDN as a custom quote?
We do not provide that as an add-on option. However, unlimited CDN bandwidth is already inclusive in our managed WordPress plans.
Written by Crioshavyn Support
Last update: % А,% б% д,% ИWhat plugins do you not support or allow in the Crioshavyn hosting environment?
Strictly talking about WordPress plugins, there are several plugins that we do not allow in the Crioshavyn hosting environment. And they are as...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИI do not need unlimited CDN, can you lower the prices for the hosting?
No, this is not something that we offer separately.
Written by Crioshavyn Support
Last update: % А,% б% д,% ИWhat are the quotas for your Shared Hosting?
Aside from the RAM, CPU, SSD Storage, Bandwidth, and websites (Pro & Solo), on the shared hosting page, these are the following quotas:child domains =...
Written by Crioshavyn Support
Last update: % А,% б% д,% ИWhen will shared hosting be returning to Crioshavyn?
Not in the future.
Written by Crioshavyn Support
Last update: % А,% б% д,% И
