What is included in premium managed WordPress hosting?

The premium managed WordPress hosting subscription offers hosting for your website, and provides you with hosting support via tickets.

Our support team will also be ensuring that your server is healthy, regularly patched, and helps you troubleshoot issues on the server - as well as limited guidance on your websites.

For issues that requires fixing of your WordPress websites, it will be billable. We usually charge per ticket at $79 per ticket for a single issue that needs to be resolved.